Why it needs to be assessed

Why it needs to be assessed

Data operations management focuses on ensuring the smooth operation, maintenance, and support of data systems and infrastructure to minimize disruptions and maximize data availability. Assessing data operations management helps identify areas for optimization and ensures the reliability and availability of data.

What needs to be assessed

What needs to be assessed

Data system monitoring and performance management processes

Incident response and resolution mechanisms

Data backup and recovery strategies

Adherence to data operations SLAs (Service Level Agreements)

Assessment Questions

Assessment Questions

Are there monitoring tools and processes in place to track the performance of data systems?

Is there a well-defined incident response plan to address data-related issues promptly?

Are data backup and recovery procedures regularly tested and updated?

Key Performance Indicators (KPIs) for maturity

Key Performance Indicators (KPIs) for maturity

System uptime and availability

Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) data-related incidents

Data system recovery time objective (RTO) and recovery point objective (RPO)